Module 1 – Introduction
What is AI?
Artificial Intelligence — or AI — is the ability of a computer to do things that normally require human thinking: understanding language, recognizing images, making decisions, and solving problems.
Think of it like this: just as a calculator can do math faster than you, AI can learn from experience and make smart decisions on its own — without being told exactly what to do at every step.
“AI doesn’t replace human intelligence — it extends it, handling repetitive or complex tasks so people can focus on what truly matters.”
Three things AI can already do
01
Understand language
AI can read, write, and chat in plain language — like a very attentive assistant who never gets tired.
02
See and recognize
AI can look at a photo and tell you what’s in it — a face, a street sign, a medical scan.
03
Create new things
AI can write text, draw images, compose music, or generate a video — from a simple description.
The levels of AI
Today
Generative AI
AI that creates — it generates text, images, code, and more based on what you ask. Examples: ChatGPT, Claude, Midjourney.
Exploring
Agentic AI
AI that acts — it can take steps on its own to complete a task, like browsing the web, filling forms, or managing files, without you guiding every action.
Future
Super Intelligence
AI that thinks like a human across any topic — able to learn anything, reason in new situations, and work independently on complex problems. This level does not yet exist but coming.
AI in the Organization …
Artificial intelligence is transforming how we work, but its growing presence in our daily routines comes with a hidden danger: blind trust. This presentation explores six common mistakes organizations make when adopting AI, and practical ways to avoid them. The central message is simple: AI is a powerful starting point, not a final word.
AI Fluency — The New Essential Skill
In a world increasingly shaped by artificial intelligence, knowing how to work with AI is becoming as fundamental as reading or writing. AI fluency means understanding how to communicate with AI tools, interpret their outputs, and apply them effectively to real-world challenges.
Meet the Main AI Assistants
Five assistants, one skill to learn.
ChatGPT · Gemini · Copilot · Perplexity · Claude
Today you’ll learn how to start, how to ask, and how to choose the right one.
And Now?
Knowing all this, it is normal to wonder: Will a robot take my job? How is artificial intelligence likely to change my job in the next years? Where are AI technologies being used right now and where will they come next?
AI can help businesses in numerous ways across various functions. Here are some key areas where AI is making a significant impact: customer service, support, marketing and sales, data analysis, decision making, operations, productivity, human resources and so much more.
We will explore in the next modules the main tools that can increase your productivity. Let’s have AI works for you.